20 for 20 Virtual Service Call

Alpine Heating and Cooling • May 4, 2020

Today we are releasing an option for our customers that we are very excited about !!! As the temperatures begin to warm up, we know many of our clients are working on projects around their home which includes servicing their Air Conditioning system. That combined with the current pandemic we are all facing together led to as a company to come up with an option for those DIY customers that need just that little bit of advice and assistance while working on their Air Conditioning project.


We call it the 20 for 20 Virtual Service Call. It is simple really…see below.

1. Call our office 330.359.7114 or shoot us an email at servicecalls@alpinehcservices.com and request a Virtual Service call.

2. Our Service Dispatcher will take down some basic information (Name, Address, contact info, Make & Model of your unit & what the issue is you are experiencing.) You will setup a time for a call back that works for your schedule with one of our trained service technicians.

3. Our Service technician will call you at your scheduled time via Zoom (if you prefer video conferencing) or via phone. Our Service technician will help walk you through the diagnosis and repair. The cost for this call is $20.00 and will include up to 20 minutes of assistance with our Service Technician. Each additional minute will be charged at $1.00.

4. If the Virtual Service Call requires an onsite visit from one of our technicians and you proceed in scheduling the call, the fee for the Virtual


Service Call is waived completely!

We are excited to be able to offer this option to our customers and hope it proves to be valuable as we move on during these difficult times!
If you have any questions, please give us a call and we would be happy to discuss further.


September 9, 2026
Have you ever walked into your house after being gone for a few hours and noticed that it just smells a little… stale? It’s not always a sign that something is wrong. Sometimes your home simply needs a little more fresh air. Modern homes are built much tighter than older houses, which is great for energy efficiency, but it also means odors and moisture can hang around longer. Cooking smells, pets, cleaning products, candles, furniture, paint, and everyday household products can all affect indoor air. Humidity plays a big part too. When indoor humidity stays too high, the air can feel heavy or musty. When it gets too dry, the house may feel uncomfortable in a completely different way. Your HVAC system can help keep air moving and filtered, but the filter has to be clean and the system still needs adequate airflow. In some homes, better ventilation or indoor air quality equipment can also make a noticeable difference. Of course, sometimes the easiest solution is the simplest one: on a nice Ohio day, open a few windows and let the house air out. If your home constantly feels stuffy, musty, or just never seems to smell fresh, it may be worth looking at more than the air freshener. The problem could be humidity, airflow, filtration, or ventilation. At Alpine Heating, Cooling, Plumbing & Refrigeration, we can help you figure out what’s going on behind the scenes so your home doesn’t just feel comfortable—it feels fresh too  Wooster: (330) 263.0013 Ashland: (419) 289.1616 Mt. Eaton (330) 359.7114 CONTACT US Serving Wooster, Ashland & Mt. Eaton, and surrounding communities since 1993, we are a locally owned and operated HVAC contractor working with a variety of heating , cooling , refrigeration & plumbing systems. If you need service on your current system please give us a call and we'd be glad to begin the process of evaluating your needs along with your budget and coming up with a game plan for your heating, cooling & air quality needs.
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